VELVET GOURMET
Ordering & Shipping Information
Our Shipping policy is as Follows: CONTINENTAL US ONLY
Shipping is 10 to 14 days following payment of merchandise. We Strive to give the best
service possible and will keep you informed of any delays and provide you with
tracking numbers so that you can follow your shipment directly to your door. All
orders of BBQ Sauces will be shipped by USPS only as that order will come from the
Bronson, Mi. Warehouse. Orders will take approx. 3 days to process through the
warehouse and to get shipped. The best Value for shipping is combine all your
purchases on the Paypal Invoice for combined shipping. Contact us for combined
shipping. RUSH Shipping is available the cost for RUSH Shipping is $25.00 per item
for the warehouse to pull and ship each item the same day it is ordered, PLUS the
shipping charges. The Warehouse (located in Simi Valley Ca) uses many forms of
shipping including, but not exclusive, USPS, DHL, UPS and Truck Freight. If you order
a large item it may come Truck Freight and take up to 21 days to receive after ship
date. All damaged and shipping problems Must be taken up with the courier.
DO NOT send damaged merchandise back to Either Warehouse. Submit the claim
through the carrier. Contact us through the contact us page about the Damage. The
carrier will Determine if the damage occurred through shipping or packaging.
Shipping Rates are as Follows:
0 - $24.99 ....$11.95 S&H
$25.00 and UP....FREE SHIPPING! in the Continental US.
If you are ordering more then one (1) item that is under $25.00 ea. Paypal will total all
the shipping and the shipping will be refunded by us once the order is processed.
If the order is over $25.00 for the entire order all the shipping charges will be refunded.
Multiple item rates will NEVER exceed $16.95. Multiple Items shipping Rates will be
modified on a case by case basis. For BEST VALUE combine shipping on Multiple
Purchases. These Shipping rates DO NOT apply to the Fund Raiser Page as these
Items are wholesale and shipping will be determined on a case by case basis.
Shipping is 10 to 14 days following payment of merchandise. We Strive to give the best
service possible and will keep you informed of any delays and provide you with
tracking numbers so that you can follow your shipment directly to your door. All
orders of BBQ Sauces will be shipped by USPS only as that order will come from the
Bronson, Mi. Warehouse. Orders will take approx. 3 days to process through the
warehouse and to get shipped. The best Value for shipping is combine all your
purchases on the Paypal Invoice for combined shipping. Contact us for combined
shipping. RUSH Shipping is available the cost for RUSH Shipping is $25.00 per item
for the warehouse to pull and ship each item the same day it is ordered, PLUS the
shipping charges. The Warehouse (located in Simi Valley Ca) uses many forms of
shipping including, but not exclusive, USPS, DHL, UPS and Truck Freight. If you order
a large item it may come Truck Freight and take up to 21 days to receive after ship
date. All damaged and shipping problems Must be taken up with the courier.
DO NOT send damaged merchandise back to Either Warehouse. Submit the claim
through the carrier. Contact us through the contact us page about the Damage. The
carrier will Determine if the damage occurred through shipping or packaging.
Shipping Rates are as Follows:
0 - $24.99 ....$11.95 S&H
$25.00 and UP....FREE SHIPPING! in the Continental US.
If you are ordering more then one (1) item that is under $25.00 ea. Paypal will total all
the shipping and the shipping will be refunded by us once the order is processed.
If the order is over $25.00 for the entire order all the shipping charges will be refunded.
Multiple item rates will NEVER exceed $16.95. Multiple Items shipping Rates will be
modified on a case by case basis. For BEST VALUE combine shipping on Multiple
Purchases. These Shipping rates DO NOT apply to the Fund Raiser Page as these
Items are wholesale and shipping will be determined on a case by case basis.
Payments to VELVET GOURMET:
Payments can be made in many ways. We accept many forms of payment, such as
Your PayPal Account, Visa, Mastercard, American Express, Discover, Visa or
Mastercard Gift Cards, All Cards & Gift cards are Redeemable through PayPal.
Remember that by going through PayPal We never see any of your personal Account
Information. Money Orders, Personal Checks, Company Checks and Registered
Checks or Bank Notes.
Checks, Money Orders and all forms of Paper Payments are to be sent to the
Bronson, Mi address. Velvet Gourmet 195 Roosevelt St. Bronson, Mi 49028
Orders will be processed only after payment is received and cleared. Personal and
Company checks may take up to 10 days to clear.
Payments can be made in many ways. We accept many forms of payment, such as
Your PayPal Account, Visa, Mastercard, American Express, Discover, Visa or
Mastercard Gift Cards, All Cards & Gift cards are Redeemable through PayPal.
Remember that by going through PayPal We never see any of your personal Account
Information. Money Orders, Personal Checks, Company Checks and Registered
Checks or Bank Notes.
Checks, Money Orders and all forms of Paper Payments are to be sent to the
Bronson, Mi address. Velvet Gourmet 195 Roosevelt St. Bronson, Mi 49028
Orders will be processed only after payment is received and cleared. Personal and
Company checks may take up to 10 days to clear.
VELVET GOURMET INTERNATIONAL SHIPPING POLICY:
COMING SOON: We at Velvet Gourmet are set up for Canadian Shipping
The rates will be as follows for Packages under 20# and 12" X 12" X 6" will be $46.95.
Shipping to Canada Must be Determined on a case by case basis Please Contact Us.
Canadian Customers Must Contact Us Prior to Ordering So We can set it up.
International shipping Rate for World Flat Rate Box, under 20#'s...$61.90.
All orders from outside the Cont. US MUST Contact Us prior to ordering for shipping
rates. We will ship Internationally by USPS Parcel Post Ground Only and may take up
20 to 25 days to Receive after shipment. BBQ Sauces and Marinades can not be
Shipped Internationally. Hawaii, Alaska & Canada are considered International
Shipping for All Shipping Charges. International Shipping Charges are based on
weight. International Shipments must be sent from Simi Valley Ca. to our Bronson, Mi.
Warehouse and then Shipped from Bronson. Checks sent for payment from sources
outside of the Continental US may take up to 14 days to Clear.
COMING SOON: We at Velvet Gourmet are set up for Canadian Shipping
The rates will be as follows for Packages under 20# and 12" X 12" X 6" will be $46.95.
Shipping to Canada Must be Determined on a case by case basis Please Contact Us.
Canadian Customers Must Contact Us Prior to Ordering So We can set it up.
International shipping Rate for World Flat Rate Box, under 20#'s...$61.90.
All orders from outside the Cont. US MUST Contact Us prior to ordering for shipping
rates. We will ship Internationally by USPS Parcel Post Ground Only and may take up
20 to 25 days to Receive after shipment. BBQ Sauces and Marinades can not be
Shipped Internationally. Hawaii, Alaska & Canada are considered International
Shipping for All Shipping Charges. International Shipping Charges are based on
weight. International Shipments must be sent from Simi Valley Ca. to our Bronson, Mi.
Warehouse and then Shipped from Bronson. Checks sent for payment from sources
outside of the Continental US may take up to 14 days to Clear.
Thank You for Shopping VELVET GOURMET, As Always Enjoy.
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Military Personnel Stationed Overseas:
You can order and have it shipped to your home in the US and if you want it shipped
to your APO you can have your Relatives ship it to your APO and the shipping will be
the same as any other US order. If you would like it shipped to your APO, get in touch
with us before you place your order and I will check with the USPS for the rates to
your APO and adjust the shipping accordingly. Thank you for your Service to our
Country! Feel free to Contact us for Any questions you may have.
Velvet Gourmet Supports our Troops!!
You can order and have it shipped to your home in the US and if you want it shipped
to your APO you can have your Relatives ship it to your APO and the shipping will be
the same as any other US order. If you would like it shipped to your APO, get in touch
with us before you place your order and I will check with the USPS for the rates to
your APO and adjust the shipping accordingly. Thank you for your Service to our
Country! Feel free to Contact us for Any questions you may have.
Velvet Gourmet Supports our Troops!!
